How does PropertySpark and Facebook work?

Facebook is the social media that PropertySpark uses to help you advertise your listings or promotions. Like any other advertising service, Facebook charges you money to advertise. It works like an auction, so while you can set a budget of $5/day, you will be competing with every other business advertising on Facebook as well. This is where PropertySpark comes in to help.

PropertySpark optimizes your ad by helping you target home buyers and sellers, so your ads are more effective. Over time, we also learn from best practices in the industry and recommend you ad templates and styles that you can use to target the relevant market you are in.

PropertySpark connects your Facebook business page with your account so you can create your ads right from the PropertySpark platform to get the best results.

What fees do you charge to help with advertising on Facebook?

PropertySpark does not charge any fees. Facebook charges you for the advertising campaigns and promotions you run through our platform. You are in control of your ad spend and can set a daily or lifetime budget for the ads you want to run. Example: You have a new 'Just Listed' property and want to run an ad for a week. You can choose to set a daily budget of $10/day or a lifetime budget of $70 (for the week), and all that money goes to Facebook to run your ad.

How does PropertySpark help grow my brand?

PropertySpark is a social media management tool that helps you grow your business on social media. We accomplish this by first connecting your Facebook Business Page with your PropertySpark account. Then, we give you the option of posting automated blogs, specific to real estate, on your business page everyday. You can do this from within our platform. Simply choose the categories you want to activate blog postings for, up to a maximum of 7, and we will automatically post one blog everyday on your business page. Its that simple! Your business page will show activity everyday and over time, you will grow an audience that will find value in your posts.

In addition, you can also create promotions to advertise on Facebook through our platform. We provide multiple templates on our platform for you to choose from, and you can select from simply advertising your real estate services to running contests with giveaways to attract comments and engagement on your posts.

What kind of support do you provide once I sign-up?

We provide 24/7 support through phone, chat, and emails. Our response time averages under 30 min, so you can expect to hear from us within the same day, even on weekends!

Once you sign-up, we take you through a complete onboarding of the platform. This includes videos, articles, and a short webinar on the value you can gain from social media. We make your learning a very simple process.

In addition, we invite you to join our private Facebook group (for PropertySpark customers only). This group provides an active community to learn from daily dose of helpful content, best practices, and tips and tricks to help you succeed on social media. All we ask is that you be respectful of other members in the group.

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What platform features can I use during my 14 Day Free Trial?

You can use all of the features of the PropertySpark platform during your 14 Day Free Trial. These are the same features any paid customer can use, and they include:

📩  A Real Estate Social Media CRM
🎯  Re-targeted Property & Brand Ads
🤖  A Real Estate Chatbot
📃  Automated Social Media Content

What if I decide to cancel? How can I do that?

It is very easy to cancel from within the platform in the Settings page. Simply click on 'Payment and Plan', and then click on 'cancel my subscription'. 

Of course, we will be sad to see you go. So, if you feel we are missing something, feel free to reach out and let us know. We have weekly meetings with our engineering team to discuss customer feedback and suggestions for new features to be added to our platform. After all, we are here to provide you value in the first place!

What if I don't have a Facebook business page? Can I still use PropertySpark?

Facebook's algorithm does not support running business activities from your personal Facebook profile. Hence, we only connect your Facebook business page to our platform. Don't worry if you don't have one. We can help you create a Facebook business page in under 15 minutes. 

How can I advertise listings through PropertySpark?

First you add a property on the platform. Check link below to learn how:
Add a Property on PropertySpark

Then, you can create a campaign for Facebook. Check link below to learn how:
Create a Property campaign for Facebook

How can I advertise on PropertySpark to generate leads on social media if I do not have a listing?

We provide in-built templates and help you create amazing promotion ads for any occasion you wish. From simply advertising your real estate services to contest ads and giveaways, we help you with all your lead generation efforts on social media. 

Check out these links below to learn more:
Create a Promotion using PropertySpark
Create a Campaign for your Promotion

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